If you are not satisfied with Scaler ERP, you can request a full refund within 14 days of your first paid subscription (Lite or SCLR), as long as:

• The request is submitted within 14 calendar days from the initial payment date.
• The subscription is not a renewal of an existing account.

• Renewal payments (monthly or yearly) are non-refundable.
• Plan upgrades take effect immediately; any price difference is charged for the remaining period of the current cycle.
• Plan downgrades apply at the next renewal date; no partial refunds are issued for unused time.

• Refunds, when approved, are processed back to the original payment method only.
• Processing times may vary depending on your bank or payment provider.

For any questions about billing or refunds, please contact our support team before making your payment.